Top
email mistakes
1. Not
adding a greeting or salutation
2. Not
adding a signature file
3. Using
html only
4. Sending
large attachments
5. Not
including previous messages
6. Expecting
an immediate reply
7. Replying
to the wrong person
8. Not
using a spell checker
9. Using
capitals - SHOUTING
10. Using
CC: rather than BCC:
11. Marking
the email as "urgent" when it is not
12. Not
using http:// in url links
Next section: Formatting
your email