Good Business
A rapid stream ran by the writers boyhood home. The stream turned a
wooden wheel and the wheel ran a mill. Under that primitive method,
all but a fraction of the streams potentiality went to waste.
Then someone applied scientific methods to that stream - put in a
turbine and dynamos. Now, with no more water, no more power, it runs
a large manufacturing plant.
We think of that steam when we see wasted advertising power. And
we see it everywhere - hundreds of examples. Enormous potentialities
- millions of circulation - used to turn a mill wheel. While others
use that same power with manifold effect.
We see countless ads running year after year which we know to be
unprofitable. Men spending five dollars to do what one dollar might
do. Men getting back 30 percent of their cost when they might get
150 percent. And the facts could be easily proved.
We see wasted space, frivolity, clever conceits, entertainment. Costly
pages filled with palaver which, if employed by a salesman, would
reflect on his sanity. But those ads are always unkeyed. The money
is spent blindly, merely to satisfy some advertising whim.
Not new advertisers only. Many an old advertiser has little or no
idea of his advertising results. The business is growing through many
efforts combined, and advertising is given its share of the credit.
An advertiser of many years standing, spending as high as $700,000
per year, told the writer he did not know whether his advertising
was worth anything or not. Sometimes he thought that his business
would be just as large without it.
The writer replied, "I do know. Your advertising is utterly unprofitable,
and I could prove it to you next week. End an ad with an offer to
pay five dollars to anyone who writes you that he read the ad through.
The scarcity of replies will amaze you."
Think what a confession - that millions of dollars being spent without
knowledge of results. Such a policy applied to all factors in a business
would bring ruin in short order.
You see other ads which you may not like as well. They may seem crowded
or verbose. They are not attractive to you, for you are seeking something
to admire, something to entertain. But you will note that those ads
are keyed. The probability is that out of scores of traced ads the
type which you see has paid the best.
Many other ads which are not keyed now were keyed at the beginning.
They are based on known statistics. They won on a small scale before
they ever ran on large scale. Those advertisers are utilizing their
enormous powers in full.
Advertising is prima facie evidence that the man who pays believes
that advertising is good. It has brought great results to others,
it must be good for him. So he takes it like some secret tonic which
others have endorsed. If the business thrives, the tonic gets credit.
Otherwise, the failure is due to fate.
That seems almost unbelievable. Even a storekeeper who inserts a
twenty-dollar ad knows whether it pays or not. Every line of a big
stores ad is charged to the proper department. And every inch used
must the next day justify its cost.
Yet most national advertising is done without justification. It is
merely presumed to pay. A little test might show a way to multiply
returns.
Such methods, still so prevalent, are not very far from their end.
The advertising men who practice them see the writing on the wall.
The time is fast coming when men who spend money are going to know
what they get. Good business and efficiency will be applied to advertising.
Men and methods will be measured by the known returns, and only competent
men can survive.
Only one hour ago an old advertising man said to the writer, "The
day for our type is done. Bunk has lost its power. Sophistry is being
displaced by actuality. And I tremble at the trend."
So do hundreds tremble. Enormous advertising is being done along
scientific lines. Its success is common knowledge. Advertisers along
other lines will not much longer be content.
We who can meet the test welcome these changed conditions. Advertisers
will multiply when they see that advertising can be safe and sure.
Small expenditures made on a guess will grow to big ones on a certainty.
Our line of business will be finer, cleaner, when the gamble is removed.
And we shall be prouder of it when we are judged on merit.
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